Delivery
All completed orders will be well packaged and dispatched via Evri Parcel Service (previously called Hermes) or Royal Mail’s Tracked 48 service within seven days. If any delay in despatch occurs you will be notified immediately. For current shipping rates, see below.
An insured delivery option via APC-overnight.com courier is now available to UK mainland destinations (excludes Highlands and Islands).
If you prefer a priority service, please indicate this when placing your order and we will confirm a shipping price. Priority services can be tracked using our courier's or Royal Mail's "Track and Trace" delivery system. We recommend a priority service for Limited Editions and expensive items which are often irreplaceable.
Please advise us if you do not receive your delivery within 14 days of placing your order and we will pursue a claim with the Post Office/ courier. Overseas orders please allow 28 days.
Shipping Rates to UK Destinations
Shipping via either Hermes Parcel with Signature Service (so your parcel is left with a person!) or Royal Mail 2nd Class Signed for our standard shipping methods.
Shipping is complimentary on orders of unframed prints over £175.
Shipping Rates below £175 are as below:
- £6 flat rate delivery for orders up to £50
- £10 flat rate delivery for orders up to £175
FRAMED PRINTS can be shipped to UK mainland destinations via courier on a fragile service - please check for service availability.
CANVAS PRINTS on STRETCHERS can only be shipped to UK addresses; for international destinations, due to size restrictions, canvases can only be shipped without the stretcher bars.
Shipping Rates to Overseas
EU orders are charged at:
- Order Value up to £50 shipping cost £25
- Order Value £50 to £100 shipping cost £30
- Order Value over £100 shipping cost £50
Rest of World orders:
- Order Value up to £50 shipping cost £30
- Order Value £50 to £100 shipping cost £50
- Order Value over £100 shipping cost £85
Our website currently calculates a flat rate international shipping price based on the value of your order, however we are happy for you to call for a quote to see if we can calculate a better price for your order once we know the destination and size of your parcel.
International orders will not be charged VAT (UK sales tax) however any import duties or taxes incurred on delivery are the responsibility of the buyer.
Please note that since Brexit on 31 December 2020, duties and taxes may now apply in Europe.
Sadly we cannot ship glazed or ceramic items internationally.